Question 1

What makes Rare Roots special?

Accepted Answer

We offer quality plants that are carefully grown and nurtured, friendly personal service that puts our customers first, and a range of indoor plants and accessories to suit every style and space. Founded by Kelly, a qualified horticulturist with a lifelong passion for plants.

Question 2

Do you offer free delivery?

Accepted Answer

Yes! We offer free delivery on all orders over R3000 across South Africa.

Question 3

How long does delivery take?

Accepted Answer

Delivery takes 3-5 days across South Africa. All orders are shipped with care to ensure your plants arrive healthy and ready to thrive.

Question 4

What types of plants does Rare Roots sell?

Accepted Answer

We specialize in rare and exotic houseplants including Tradescantia, Philodendron, Begonia (Tiger Paws, Black, albopicta), Hoya (carnosa Krimson Princess), Peperomia (caperata Grey Luna), and many other indoor plants. From rare and unusual finds to everyday favourites.

Question 5

Where is Rare Roots located?

Accepted Answer

Rare Roots is based in George, Western Cape, South Africa. We operate exclusively online and ship nationwide across South Africa.

Question 6

What is your mission at Rare Roots?

Accepted Answer

Our mission is to inspire a greener lifestyle by transforming everyday spaces into thriving indoor sanctuaries. We are committed to offering exceptional quality plants, reliable service, and a diverse range of greenery that empowers people to live closer to nature - right inside their homes and workspaces.

Question 7

How can I contact Rare Roots?

Accepted Answer

You can reach us by phone at +27 76 541 2677 or by email at info@rareroots.co.za. We are happy to help with plant advice, orders, or any questions you may have.

Question 8

Are your plants suitable for beginners?

Accepted Answer

Yes! We offer plants suitable for both new plant parents and seasoned collectors. Each plant is grown with knowledge, patience, and love, and we provide guidance to help your plants thrive in your home.

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